Privacy Policy

Introduction

Magnet Hotel values your privacy. This policy explains the categories of information we may collect, why we use that information and the measures used to protect it.

Information We Collect

Personal Information

• Contact details such as your name, email address, phone number and mailing address.
• Identification details when required for a hotel stay or legal compliance.
• Payment-related information needed to process a reservation or payment.
• Booking details, stay preferences and reservation history.

Non-Personal Information

• Technical details such as IP address, browser, operating system and device information.
• Website usage information, including pages visited and navigation activity.
• Cookie and similar tracking information where such technologies are used.

How We Use Your Information

• To process and manage bookings and reservations.
• To respond to enquiries and provide guest support.
• To personalise services and improve the guest experience.
• To send offers or promotional communications where permitted.
• To analyse website usage and improve our services.
• To meet legal obligations and protect our legitimate rights.

Sharing Your Information

Information may be shared when necessary with service providers, business partners, affiliates or legal authorities. This may include payment, technology, communication or marketing service providers that support hotel operations.

Data Security

We use reasonable technical and organisational safeguards to protect personal information against unauthorised access, alteration, disclosure or destruction. No internet transmission or electronic storage method can be guaranteed to be completely secure.

Your Rights

Subject to applicable law, you may request access to or correction of your personal information and may have rights relating to deletion, restriction, objection or portability of personal data.

Cookies and Tracking Technologies

The website may use cookies and similar technologies to support functionality and understand website usage. You can manage cookie settings through your browser.

Changes to This Privacy Policy

This policy may be updated from time to time. The current version will be published on this page.